At InvoiceTemple, we focus on offering the best invoicing services to you. We understand that there may be scenarios that occur for cancelling the subscription and expecting a refund.
So, we are providing these cancellation and refund policies. This policy explains how the cancellation and refund are handled by the InvoiceTemple support team to meet your expectations. Read this carefully before making the purchase.
Get access to 5 free invoices by simply signing up. The user will be charged according to the subscription selected by the user.
InvoiceTemple offers two subscription plans:
A Monthly plan, which is valid for one month.
A Yearly plan, which is valid for one year.
The cancellation policies are part of the “Terms and Services.” Please read them carefully, along with this information, for a full understanding of the cancellation process.
If users face any issues, they can immediately contact the InvoiceTemple support team for effective solutions. Users may cancel their subscription at any time if they are not satisfied with the service. InvoiceTemple does not encourage clients to cancel their subscription plans unless they are dissatisfied with the support team’s service.
This cancellation process applies to both the Monthly and Yearly plans. The subscription will automatically renew at the end of the current period unless cancellation takes place before renewal.
Communication should be done through email or support tickets via our console for proper assistance.
The refund policies are applicable only for the plus and business plans with purchases that are equal to or more than 1 year. To process the refunds efficiently, proper communication is needed. This refund request should be raised via email or through our website for a prompt response from our team.
We will refund the 100% money back to you if you are a new user and raise the refund request within 7 days of purchase.
The refund processing can take up to 7 business days, during which our team has to undergo essential procedures for a secure transaction. InvoiceTemple will not be responsible for the refund delay in your account that is caused because of Stripe. The date on which the refund is received depends on the payment terms.
Before requesting a refund, a proper reason must be communicated with us to avoid future issues.
All requests for cancellation and refund should be raised only via the email or the website provided by InvoiceTemple.
We want to ensure the payment process is as smooth as possible for you. After canceling your subscription, any applicable refund will be processed as follows:
Refund Process:
If you encounter any issues or need further assistance, please don't hesitate to reach out to our support team.
We possess all rights to revise these policies, so make sure to review this policy habitually. Modifications in these policies will be immediately notified on the website and properly communicated you and the acceptance is mandatory for all the users.
If you need any further clarifications with this cancellation and refund policy, don’t hesitate to contact us at [email protected]
